From the technical analysis...

  • to the realization of the optimal solution...

    Scrivi qui la tua didascalia
    Pulsante
  • ...with regard to quality control processes.

    Scrivi qui la tua didascalia
    Pulsante
  • to the evolution of innovative technologies...

    Scrivi qui la tua didascalia
    Pulsante
  • to the satisfaction of the most demanding customers!

    Scrivi qui la tua didascalia
    Pulsante

FAQ

ALL YOUR QUESTIONS FOR PLANT ENGINEERING ANSWERED

Questions and answers


On this page, you can get information about the frequent questions that are often asked.

  • Which sector does Assotherm belong to??

    Assotherm operates in the mechanical / technological plant engineering market and in particular in water distribution systems and heating and air conditioning systems.

  • What are the Assotherm business divisions?

    The Assotherm company structure, based in Bergamo but operating throughout Italy, is made up of two distinct divisions operating under the same name: the Insulation and Insulation Division and the Valves, Fittings and Systems Division.

    Hydrothermal.


    The first deals with creating and making available to customers a turnkey service as regards the insulation and insulation of water / air pipes, in accordance with the current regulations on energy saving.


    The second deals with the distribution of materials and systems for the construction of plumbing and heating systems.

  • Why this divisional structure?

    The reason that led Assotherm to offer a structure divided into apparently inhomogeneous Divisions lies mainly in the perspective of improving the services offered to the hydrothermal heating installation market. Both divisions turn to a single channel, which can supply energy and money while saving energy by relying on Assotherm.


    Customers who have chosen this solution have been able to understand the importance of this partnership. Proof of this is the constant increase in production and the satisfaction certified by the questionnaires that we regularly send them to monitor the degree of satisfaction.

  • Why should I add Assotherm to my suppliers?

    Today's markets are heavily pressured by extremely high supply and ever-decreasing demand. Therefore choosing the right interlocutors to work with becomes one of the primary objectives of the person who runs a business, as well as the tool that can be the winning weapon to increase competitiveness.


    Assotherm, thanks to its young and dynamic structure, is able to offer unparalleled advice and promptness, which goes beyond the simple commercial exchange. Being able to count on the right advice at the right time becomes the edge over the competition and Assotherm makes this methodology its winning idea.

  • How does the management of an order take place?

    Depending on the division of competence of the product and/or service requested, the procedure requires the customer coding in our management system. After the acceptance of an offer by the Customer, a special order confirmation is issued certifying the acceptance of Assotherm which summarizes the agreed commercial conditions.

  • Where does Assotherm operate?

    Assotherm is present throughout the Italian territory through direct company management or by means of agencies in the regions covered by this service.

    In addition, Assotherm exports in more than 25 CE and extra CE countries by means of foreign sector importers and retailers.

  • How are deliveries managed?

    As regards the distribution of products, Assotherm makes use of direct deliveries with its own means in the Lombardy Region and at the port of Genoa. For other regions, deliveries are made using the main national express couriers. The transport service is always agreed upon with the customer.

  • Is there the possibility to customize the products?

    Assotherm offers the personalization of packaging and product labels, as well as the customization of the product, where the criteria of quantity will not be used for this service.

For other questions, contact us now: we will help you find the solution you require:

 +39 035 813182


Share by: