On this page, you can find information about frequently asked questions that we often receive.
Assotherm operates in the mechanical/technological systems market, specifically in water distribution systems and heating and air conditioning systems.
The corporate structure of Assotherm consists of two distinct divisions operating under the same name: the Insulation and Coating Division and the Valves, Fittings, and Systems Division.
Depending on the division responsible for the requested product or service, the procedure involves client registration in our management system. After a client's acceptance of an offer, a specific order confirmation is issued by Assotherm, summarizing the agreed commercial terms.
Assotherm is present throughout the national territory through direct company management or agencies in serviced regions.
Additionally, Assotherm exports to over 25 EU and non-EU countries through importers and specialized foreign retailers.
For product distribution, Assotherm uses its own vehicles for direct deliveries in the Lombardy region and at the port of Genoa. For other regions, it collaborates with leading national express couriers. The transportation service is always agreed upon with the client.
Assotherm offers customization services for packaging and product labels, as well as product customization when justified by the required quantities.